Line-Up

Manage how your Customers receive their tickets

Email & Ticket Delivery

Overview & FAQs: Email & Ticket Templates

Follow the steps below to create an Email Template

Guide: Create an Email Template

Follow the steps below to create a Ticket Template

Guide: Create a Ticket Template

Overview & FAQs: Merge Tags

Follow the steps below to add Merge Tags to Templates

Guide: Add Merge Tags to Templates

Full List of Merge Tags

Example HTML Templates

Follow the video to add URL links to Templates

Hints & Tips: Add a URL Link to Templates

Follow the video to add ticket-specific text to your templates

Hints & Tips: Ticket-specific text in Templates

Creating Email and Ticket Templates using HTML

Email & Ticket Templates

Overview & FAQs: Delivery Methods

Follow the steps below to create a new Delivery Method

Guide: Create a Delivery Method

Follow the steps below to activate a Delivery Method for your Event

Guide: Print Rules - Activating Delivery Methods on an Event

Guide: Event-specific Delivery Methods

How to add a Delivery Method field to your Email and Ticket Templates

Hints & Tips: Adding a Delivery Method Merge Tag

Delivery Methods

Overview & FAQs: Barcodes

Follow the steps below to generate a Barcode

Guide: Generating Barcodes

Follow the steps below to import external Barcodes

Guide: Import Barcodes

Guide: Set Barcode Rules

Barcodes

Overview & FAQs: Email History

Follow the steps below to check Email History

Guide: Check Email History

Email History

Overview & FAQs: Manual Ticket Delivery

Follow the steps below to resend the Customer their tickets

Guide: Resending Tickets

Follow the steps below to download Tickets

Guide: Downloading Tickets

Manual Ticket Delivery

Create a custom design with text, images, and links

Contact Support

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.