NOTE - If you have a Delivery Method with Print Rules set up, you do not have to use the Barcode option on an Order unless you want to generate a new barcode.
The Print Rules on an Event will handle automatically generating a barcode.
1. Generate Barcode:
a) On the Order page, click Barcode
NOTE - The order status (shown in the top left of the Order page) must show as Complete for this button to be available
b) On the pop-up, click Yes and the barcode will be generated/regenerated
c) Want to email this barcode/ticket to the customer? Click Email Order:
d) On the pop-up, select:
Email Template - select which template from the dropdown you want to be used for the email
Delivery Method - select which template from the dropdown for the transaction items
Attach Ticket Template - attach the template associated with this Delivery Method
e) Click Save and the order will be resent to the email that is attached to the order
2. View Barcode Generated Tickets for a performance:
a) Go to the Events page, select your Event and click Manage on your Performance
b) Click View Transactions to see a Transaction Items list for that Performance
c) All items with generated Barcodes will show a date and time that the most recent Barcode that has been generated in the Barcode Generated At column.
d) If this field is empty then it means the Barcode has not yet been generated