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Guide: Archiving

How to Archive and Restore items across Line-Up, and what to do when Dependencies block it

Certain items can be archived if you are not using them anymore. This means that they will disappear from the main list, but you can restore them at any point if needed.

Items that can currently be archived are:

Below is an overall guide on how to Archive and Restore items.

Archiving

  1. Click the Manage button for the specific item you want to archive

  2. Click the Archive button in the top right

  3. If there are no live features connected, you will be able to Archive the item

Accessing Archived Items

  1. You can still access Archived items via the Filter button

  2. This will change the items in the table to only show Archived items - noted by the Archived label next to the Filter button

Unable to Archive - Dependencies

  1. If there are live features connected to the item, you'll see a list of features that are attached to the item (Dependencies) in the pop-up

  2. In order to complete the action, you'll need to remove it from those live items. Each Dependency has a hyperlink that will take you directly to its page.

    Some examples of these Dependencies are:

    1. Ticket Templates in an Event's Print Rules

    2. Email Templates in a Sequence within a Delivery Method

    3. Delivery Methods with Active/Inactive Print Rules

  3. Once remedied, you can click Refresh List to be able to Archive the item

NOTE - each Feature has its own set-up process, which may affect how it Archives and Restores. It is worth checking that Feature's own Guide before you start.

Restoring

  1. To Restore an Archived item, once on that item's page, you can click Restore in the top right

  2. If there are no Archived features connected, you will be able to Restore the item

Unable to Restore - Dependencies

  1. If there are Archived features connected to the item, you'll see a list of features that are attached to the item (Dependencies) in the pop-up

  2. In order to complete the action, you'll need to remove it from those Archived items. Each Dependency has a hyperlink that will take you directly to its page.

    An example of these Dependencies could be a Delivery Method with an Archived Email Template.

  3. Once remedied, you can click Refresh List in order to Restore the item

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