Create a New Seat Type
Add Details
Name - for internal use, this will not be visible to Customers at any point
Tags - to group your Seat Types and to create rules for Seat Types at checkout
Icon - select from the dropdown. This will display for Users of the selected Seat Type Channels, both internal team members in the Box Office checkout and Customers, wherever the seat is shown
Note - optional, visible to team members and Customers. This can be used for guidance about the seats this Seat Type is added to
Note Background Colour - select from the colour chart. This will appear behind the Note and, in some cases, the Seat Icon when it is shown
Channels - select which Channels are able to see this Seat Type information. When selected, the Seat Type Icon will display on the Venue Plan for Users of this Channel, both team members and Customers
Click Submit to save the Seat Type
Edit or Archive a Seat Type
If you need to make changes, click Manage on your Seat Type list
Click Edit to make changes and Submit to save
Click Archive if you want it removed from your Seat Types list
Learn more - Guide: Archiving
Add or Remove Seat Types on a Venue Plan
Go to the Venues page on the left-hand side and then click the Venue Plans tab
On your Reserved Seating Venue Plan, click the 3 dots and then Manage Seat Types
Select your chosen seats. To select multiple seats, hold down shift on your keyboard and the Paintbrush will appear
Click Assign Seat Type on the right, select your Seat Type from the dropdown and click Done
To remove a Seat Type, select your seat and then, on the right, click Remove Seat Type
Learn more - Overview & FAQs: Venue Plans & Seat Types
