Create a New Seat Type
Go to the Tools page
Click Seat Types and then New Seat Type
Enter details
Name - for internal use, this will not be visible to ticket buyers at any point
Tags - to group your Seat Types and to create rules for Seat Types at checkout
Icon - select from the drop-down. This will display for users of the selected Seat Type Channels - both internal team members in the Box Office checkout or ticket buyers - wherever the seat is shown
Note - optional, visible for team members and ticket buyers. This can be used for guidance about the seats this Seat Type is added to
Note Background Colour - select from the colour chart. This will appear behind the Note and in some cases the Seat Icon when it is shown
Channels - select which Channels are able to see this Seat Type information. When selected, the Seat Type Icon will display on the Venue Plan for users of this Channel - both team members and ticket buyers
Submit Seat Type
Archive or Edit Seat Type
If you need to make changes by clicking Manage on your Seat Type list
Click Archive if want it removed from your Seat Types list
Click Edit to make changes and Submit to save
Add/Remove Seat Types
Go to the Venues page from the left hand side and then click the Venue Plans tab
On your reserved seating Venue Plan, click the 3 dots icon and then Manage Seat Types
Select your chosen seats. To select multiple seats, hold down your shift button on your keyboard and the Paintbrush symbol will appear
Click Assign Seat Type on the right, select your Seat Type from the dropdown and click Done
To remove a Seat Type, select your seat and then on the right, click Remove Seat Type