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Guide: Create Seat Types

Follow the steps below to create a Seat Type


Create a New Seat Type

  1. Go to the Tools page

  2. Click Seat Types and then New Seat Type

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Add Details

  1. Name - for internal use, this will not be visible to Customers at any point

  2. Tags - to group your Seat Types and to create rules for Seat Types at checkout

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  3. Icon - select from the dropdown. This will display for Users of the selected Seat Type Channels, both internal team members in the Box Office checkout and Customers, wherever the seat is shown

  4. Note - optional, visible to team members and Customers. This can be used for guidance about the seats this Seat Type is added to

  5. Note Background Colour - select from the colour chart. This will appear behind the Note and, in some cases, the Seat Icon when it is shown

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  6. Channels - select which Channels are able to see this Seat Type information. When selected, the Seat Type Icon will display on the Venue Plan for Users of this Channel, both team members and Customers

  7. Click Submit to save the Seat Type

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Edit or Archive a Seat Type

  1. If you need to make changes, click Manage on your Seat Type list

  2. Click Edit to make changes and Submit to save

  3. Click Archive if you want it removed from your Seat Types list

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Learn more - Guide: Archiving


Add or Remove Seat Types on a Venue Plan

  1. Go to the Venues page on the left-hand side and then click the Venue Plans tab

  2. On your Reserved Seating Venue Plan, click the 3 dots and then Manage Seat Types

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  3. Select your chosen seats. To select multiple seats, hold down shift on your keyboard and the Paintbrush will appear

    Screenshot 2024-11-06 at 10.03.34.png

  4. Click Assign Seat Type on the right, select your Seat Type from the dropdown and click Done

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  5. To remove a Seat Type, select your seat and then, on the right, click Remove Seat Type

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