Go to the Events page and select your Event

Click the Availability tab and select the Venue Plan that your Event is using

Click New Status

Select seats on your Venue Plan - either click on individual seats, or select multiple seats by holding shift on your keyboard and using the Paintbrush to drag across rows or areas of seats. To remove any seats you have selected, hold shift + command (Mac) or shift + control (Windows) and use the Eraser

Availability Status Name

Colour - select using the colour chart

Channels - which Channel does this Availability Status apply to?

NOTE - in order for Access Customers to book these Tickets for themselves, your Website/Online Channel will need to be selected.

Channel Access - select Seats only available to selected Channels. This will create an Allocation of those seats to the Channels you have selected, i.e. your Website Channel

Advanced Settings - optional, set an activation and/or deactivation schedule and choose the date and time options from the dropdown

Tags - limit the Availability Status to Customers with your specific Access Tag. Type and select your Tag from the dropdown

Click Save Availability Status

Select the Performances tab on your Event

Use the Filter bar to find the Performances you want to add the Status to

Tick the boxes on the left (click the top-left box to select all Performances on that page)

Select the 3 bars icon on the Action Bar

NOTE - the Select all function on the Action Bar will not work when assigning an Availability Status, as we can't guarantee that you have picked the same Venue Plan across all Performances. However, you can still select all Performances on a page by clicking the box in the top-left of the Performances page.

Select your Availability Status from the pop-up

Click Apply to Selected Performances and Submit