1. Create a new Purchase Flow
a) Go to the Purchase Flows page
b) Click New Purchase Flow
2. Add Details
a) Purchase Flow Name - e.g. Box Office, Website
b) Tags - optional, for internal use. These will appear in the Purchase Flow list
3. Select Purchase Flow Type
a) Box Office - this flow will be used by your Box Office staff
Choose from the following Optional Restrictions:
Channels - restrict what Channels will be available on this Purchase Flow
Events - restrict what Events will be available to users
Terminals - restrict what payment Terminals are available
NOTE - by restricting the Purchase Flow to certain Channels, Events or Terminals, this restricts what the user can see. If you don't click these toggles, then all Channels, Events and Terminals will be available on this Purchase Flow.
b) Online Checkout - add the following fields:
Online Checkout Base URL - copy and paste the full URL for your existing online checkout, which your new Purchase Flow will connect to
Default Channel - this will be the Channel that your Customer-Facing Booking Flow is set up with e.g. Website. You will need to add this in order to create Reservation Payment Links.
NOTES:
If you just have one online booking flow URL, you will likely only need one Online Checkout Purchase Flow. It's within this Purchase Flow that you can have several Purchase Channels. You do not need a different Purchase Flow for each Purchase Channel you create.
Do not choose a separate Purchase Channel for the Default Channel - it must be the Channel that your Booking Flow is set up with, which will be your Website/Online Channel.
4. Edit or Archive Purchase Flow
a) If you need to make changes, click Manage on your Purchase Flow list
b) Click Archive to remove it from your Purchase Flow lists
c) Click Edit to make changes and Submit to save