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Guide: Create a Purchase Flow

Follow the steps below to create a new Purchase Flow

Updated today

1. Create a new Purchase Flow

a) Go to the Purchase Flows page

b) Click New Purchase Flow

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2. Add Details

a) Purchase Flow Name - e.g. Box Office, Website

b) Tags - optional, for internal use. These will appear in the Purchase Flow list

3. Select Purchase Flow Type

a) Box Office - this flow will be used by your Box Office staff

Choose from the following Optional Restrictions:

  • Channels - restrict what Channels will be available on this Purchase Flow

  • Events - restrict what Events will be available to users

  • Terminals - restrict what payment Terminals are available

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NOTE - by restricting the Purchase Flow to certain Channels, Events or Terminals, this restricts what the user can see. If you don't click these toggles, then all Channels, Events and Terminals will be available on this Purchase Flow.

b) Online Checkout - add the following fields:

  • Online Checkout Base URL - copy and paste the full URL for your existing online checkout, which your new Purchase Flow will connect to

  • Default Channel - e.g. Website. You will need to add this in order to create Reservation Payment Links

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4. Edit or Archive Purchase Flow

a) If you need to make changes, click Manage on your Purchase Flow list

b) Click Archive to remove it from your Purchase Flow lists

c) Click Edit to make changes and Submit to save

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