Skip to main content

Guide: Create a Purchase Channel

Follow the steps below to create a new Purchase Channel

Create a Purchase Channel

  1. Go to the Purchase Flows page

  2. Select the Online Checkout Purchase Flow you'd like to create a Purchase Channel for

    NOTE - you will need to have created your Online Checkout Purchase Flow before this step. You will likely only need one, with several Purchase Channels inside it.

  3. On the Purchase Flow page, click the Purchase Channels tab

  4. Click New Purchase Channel


Add Details

  1. Key - the unique text that will appear in the URL for the Purchase Channel

  2. Channel - select the Channel that can access this link, e.g. Reservation Payment Links

  3. On Sale/Off Sale Rules - select either Always, Never or specific dates and times

  4. Click Submit


Edit or Archive a Purchase Channel

  1. Click Manage on your Purchase Channel

  2. Make changes to the Key, Channel or On/Off Sale Rules and click Submit

  3. Click Archive in the top right corner to take it off your Purchase Channel list


Unarchive a Purchase Channel

  1. Click the Filter bar

  2. Click Archived? and select Yes from the dropdown

  3. Click Done and you'll see all archived Purchase Channels

  4. Click Manage on the Purchase Channel

  5. Click Unarchive on the Purchase Channel page


Generate a Purchase Link

  1. Click the Link Builder tab

  2. Choose from the following Link Options:

    1. Link to a specific Event - select from the dropdown

    2. Link to Event calendar, specific Performance or specific month/year

    3. Purchase Channel - select from the dropdown

    4. Add a Coupon? - select the Discount and Coupon from the dropdown. You can add multiple Discounts if you wish

  3. Click Copy Link on the link that is generated for you, and you can use this to send to your Channel

  4. Click Reset to generate another link

Learn more - Customising URLs

Did this answer your question?