What is a Purchase Flow?
Advanced versions of your booking flow that you can build for specific purposes.
There are two types of Purchase Flow:
Box Office
Online Checkout
Learn more - Guide: Create a Purchase Flow
What can I use the Box Office Purchase Flow for?
This is for restricting Users to certain Channels, Events or Payment Terminals.
For example, if you have multiple Venues or Users, you can create specific Purchase Flows and use Access Limits to lock a User to one, so that they only see certain data.
What can I use the Online Checkout Purchase Flow for?
To create custom links for Reservations and specific online sales.
If you wanted to create custom URL links to send to certain audiences or Customers, you can create a Purchase Channel within your Online Checkout Purchase Flow.
You can generate a link for this Purchase Channel and send it to Customers to make purchases through that Channel.
If you'd like to create Reservation Payment Links to send out to Customers, you will need to create an Online Checkout Purchase Flow.
FAQs
Do I need to create Purchase Flows?
Do I need to create Purchase Flows?
Not necessarily. You will already have the Box Office page to issue Tickets within Line-Up and the Online Booking Flow for your Customers to purchase Tickets.
The Purchase Flows feature is designed to create more specific checkout flows for Users and Customers (see above).
However, if you'd like to send out Reservation Payment Links to your Customers, you will need to create an Online Checkout Purchase Flow.
Can I restrict a User's access to certain Purchase Flows?
Can I restrict a User's access to certain Purchase Flows?
Yes, in the Settings menu, under User Restrictions > Access Limits.
NOTE - this will restrict what data the User can see. So if you lock a User to a certain Purchase Flow, they will then only be able to see the Events and Channels connected to it, along with Transactions that have only been made through the Channel(s) connected to that Purchase Flow.
Learn more - Overview: System & Custom Roles
How many Online Checkout Purchase Flows do I need?
How many Online Checkout Purchase Flows do I need?
If you just have one booking flow URL, you will likely only need one Online Checkout Purchase Flow. It's within this Purchase Flow that you can have several Purchase Channels.
You do not need a different Purchase Flow for each Purchase Channel you create.
What default Channel should I use for my Online Checkout Purchase Flow?
What default Channel should I use for my Online Checkout Purchase Flow?
The Channel that your Online Booking Flow is set up with. This will likely be your main Online/Website Channel.
You would only have a different Default Channel if you have more than one Booking Flow URL.