Line-Up

Manage attendees with our scanning and check-in features

Attendee Management

What is an Access Control Device?

Follow the steps below to scan your Tickets

Guide: Access Control Devices - Scan Tickets

What appears on the screen when I scan a Ticket?

Why is my device not updating when I scan Tickets?

Guide: View Redeemed Tickets

Is there any other way to check-in Customers?

Access Control Devices

What does the Online Check-In feature do?

Follow the steps below to check-in customers on the Transaction Items List

Guide: Online Check-In without Scanners

How can I generate the Barcode for a Ticket?

Online Check In (Without Scanners)

How can I see the Attendees for my Event?

Guide: Attendee List Report

Is there any other way to see Attendees for a Performance?

Attendee List

What is the Transaction Items List?

Follow the steps below for how to use the Transaction Items List

Guide: Transaction Items List

Is this the only way to view Attendees for my Performance?

Transactions Items List

Create a custom design with text, images, and links

Contact Support

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.