There are 3 ways to view redeemed Tickets.
1. Transaction Items List - for a Single Performance
Events page
Go to the Events page and select your Event
Click into the Performance you're checking in for
Box Office page
Go to the Box Office page and select your Event
Click on the Performance you're checking in for
You will then see a Transaction Items List for that Performance
All Tickets that have been scanned will have a tick in the Status column
NOTE - you can also manually check in Customers on this page.
Learn more - Guide: Manual Check-In, Guide: Transaction Items List
2. Transaction Details - for a Single Transaction
Open the Transaction from the Transactions page, the Customer's Transaction History or the Order Details View
On the Summary tab, find the Ticket
If the Ticket has been redeemed, it will have a green tick on the Barcode symbol
Hover over the tick to see when it was redeemed. If there is no tick, it has either been scanned and not redeemed, or not scanned at all
3. Barcode Report - for a Performance or Event
Go to the Reports page and create a new Transactions Report
For your Fields, add Barcode and Is Redeemed
Add an Event Name Filter and/or custom Performance Date/Time fields
You'll then see Barcodes for a specific Event or Performance
If you need to know which device scanned a Ticket, or how many times a Barcode was presented, build a Performances Report and add these Fields:
Barcode Scan Attempts - the total number of times a Barcode was scanned
Barcode Redeeming Device Name - the system name of the device that successfully redeemed it
Barcode Redeeming Device Nickname - the friendly name assigned to that device
Redeemed At - when the Barcode was redeemed
Learn more - Barcodes Report, Reports Glossary