Create an Access Control Device
Go to the Tools page, click Access Control Devices and then New Device
Enter details:
Device Name - the device's username that will be used to login to the Scanning App
Device Nickname - e.g. myvenue
Device Description - help identify your devices more easily
Device Password - used for login to the Access Control web app - must contain at least 12 characters including at least one letter, number and special character. Confirm password underneath
Tags - help identify and group your devices
Click Submit to save your Device
Edit an Access Control Device
Scaning Tickets with a Camera
Phone or Tablet
Head to the Access Control web page on your phone/tablet browser (https://access.line-up.tickets/login)
Log into the portal using your device name and password
On the camera page, point camera at barcode on the customer's ticket
Once barcode has been scanned successfully, tap Scan Next Ticket to repeat process
Barcode Scanner
NOTE - Barcode scanners/readers (e.g a Zebra scanning device) only work on the barcode reader mode, not camera mode.
Connect your phone, tablet or other mobile device to your scanner device, either via bluetooth or a USB cable
Head to the Access Control web page on your device's browser (https://access.line-up.tickets/login)
Log into the portal using your device name and password
On the top-right corner of the web page, select the scanner icon
Using your scanner device, scan the barcode on the customer's ticket
Once the scanner has successfully read the barcode, you can scan the next ticket immediately
Enter Barcode Manually
Head to the Access Control web page on your phone or tablet browser (https://access.line-up.tickets/login)
Log into the portal using your device name and password
At the bottom of the page, click Enter Barcode Manually
Enter the number underneath the customer's barcode and then click Submit
Once the barcode has been read successfully, click Scan Next Ticket to repeat process
