How can I see the Attendees for a Performance?
Open the Performance (or select it on the Box Office page) and click Guest List. You can view it as one row per booking or one row per guest, with each booking's Booking Name, Ticket details, Form responses (for the guest and for the Transaction) and contact details. You can filter it, choose which columns to show and download what is on screen to CSV.
Learn more - Guide: Guest List
How can I see the Attendees across my Event?
By building an Attendees List Report on the Reports page. We have an example Report to follow along with while building it.
Learn more - Attendees List
On this Report you can:
Include as many Fields and Metrics as you like, including Customer, Ticket and Transaction info.
Add Event and Date Filters to only show the data for certain Events and Performances.
Add a Barcode Field to see which Tickets have been scanned.
Export it for Front of House (FOH) use and duplicate it for multiple Events and Performances.
Is there any other way to see Attendees for a Performance?
Yes, you can also view the Transaction Items List via the Performances page on your Event, or via View Transactions on the Box Office page.
This will show all Transaction Items for a Performance, including Refunds and Products, plus when Barcodes were generated.
Learn more - Guide: Transaction Items List
FAQs
What Report type should I use for my Attendees List?
What Report type should I use for my Attendees List?
We recommend a Transactions Report. It is quicker to run and includes the Customer, Ticket, Transaction and Form Fields and Metrics you need for an Attendees List.
If you are using the Performance Seating functionality and need to know where guests are sat, a Transactions Report is also where you will find the Seat Overrides Fields.
Some Customers are still appearing on my Report even though they've been refunded.
Some Customers are still appearing on my Report even though they've been refunded.
This is probably because you have not added the Filters Transaction Type is: Sale and Item Is Void is: False. These Filters will exclude returned/voided items.
Learn more - Troubleshooting: Reporting
Can I have my Attendees List Report automatically sent out?
Can I have my Attendees List Report automatically sent out?
Yes, by creating a Schedule.
Learn more - Guide: Create a Schedule to Auto-Send Reports