This example will provide the Fields, Metrics, and Filters that are commonly used for this type of report. You may want to use this as a starting point and add more specific parameters if needed.
If you are new to Reports, we highly recommend looking over the Essential Info Section, specifically the Overview & FAQs: Reports and Guide: The Report Page.
To see daily attendees for a particular event or performance, create a Performances report and select the below.
Fields:
Performance Start Time
If you have multiple performances in a day
Customer Full Name
Customer Email Address
Transaction Reference
Additional to consider:
Channel Name
Shows what Channel the Customer bought through
Price Band Name
Price Variant Name
Product Name
If choosing this, be sure to include Product in your Transaction Item Kind Filter (see below)
Transaction Note
Transaction Lead Booker
Area/Section/Row/Seat Label
If requiring their seating information
Metrics:
Sold Tickets
Sold Products
Additional to consider:
Comp Tickets
Reserved Tickets
Filters:
Event Name is: [Name]
Transaction Type is: Sale
Excludes all items that have been returned
Transaction Status is: Complete
Excludes In Basket, Expired & Reservation Orders
If wanting to include Reservations, be sure to add the Transaction Status Field and the Reserved Tickets Metric
Item Is Void is: False
Excludes voided items
Transaction Item Kind is: Ticket, Product
Excludes Adjusters which we do not void. If you don't add this Filter, then returned items may appear
Dates:
Performance Start Date Time: Today
If you're reporting on attendees for only today's Performance - otherwise, select your chosen time period
Transaction Completed at: All
When it is closer to the Performance and you're wanting to see only new Customers, you can choose Today or Custom and add in the specific hours.
NOTE - don't press Save if you are just wanting a quick update and not to affect any Schedules.
Group By:
Performance Start Date
If reporting on multiple Performances
Customer Full Name
