By putting through orders via the Box Office page as normal, however we advise using the Lead Booker Name field for any bookings that want to be grouped together/seat near each other.

You can also create a separate Channel for Group sales if you wish.

Only one email address can be used per customer - this is to avoid bad data, i.e. the same customer multiple times.

This means that if you have multiple orders put through under the same email address, they will all have the same customer name.

So while you may want to use the same email address on multiple orders, you may want to assign ticket orders to different names - Lead Booker allows you to do this.

You may also want to group different bookings together, e.g. if certain orders want to be sat near each other or have similar access needs. If this is the case, then you can also use the Note field for an order.

On the Box Office page, once you've selected the tickets and added customer details, you can add the Lead Booker Name and Notes on the Order Options step.

This will then appear on the Order page once the has been saved or completed.

You can also add them on the Order page once it has been completed.