By putting through Transactions via the Box Office page as normal, however we advise using the Lead Booker Name field for any bookings that want to be grouped together or seated near each other.

You can also create a separate Channel for Group sales if you wish.

Only one email address can be used per Customer - this is to avoid bad data, i.e. the same Customer multiple times.

This means that if you have multiple Transactions put through under the same email address, they will all have the same Customer name.

So while you may want to use the same email address on multiple Transactions, you may want to assign them to different names - Lead Booker allows you to do this.

You may also want to group different bookings together, e.g. if certain Transactions want to be sat near each other or have similar access needs. If this is the case, then you can also use the Note field.

On the Box Office page, once you've selected the Tickets and added Customer details, you can add the Lead Booker Name and Notes on the Order Options step.

This will then appear on the Transaction Details drawer once it has been saved or completed.

You can also add or change them from the Transaction Details drawer: click the pencil icon next to the Lead Booker Name, or the Add Note shortcut button.

Learn more - Guide: Add Lead Booker Name