What is a Payment Terminal?
A Chip & Pin device that you can use to take card payment via Box Office.
How do I create a Payment Terminal?
From the Tools page, where you can select the Payment Terminals option and enter the details. You just need Model details and a Serial Number (or Reader ID, for Stripe) in order to create one on Line-Up.
NOTE - you will need to add it as a Terminal Payment Method before using it at Box Office.
Learn more - Guide: Create a Payment Method, Guide: Stripe Payment Terminals, Guide: Adyen Payment Terminals, Guide: Square Payment Terminals
FAQs
How do I use a Payment Terminal on the Box Office page?
How do I use a Payment Terminal on the Box Office page?
Once you get to the Payment page in the Box Office flow:
Select your Terminal Payment Method
Select the specific Terminal underneath
Click Pay & Update Basket Total on the right and this will prompt the Customer to tap or enter their card details on the Terminal device
Once payment has been authorised, you will be taken from the Payment page to the Order Details View, with the new Transaction open in the Transaction Details drawer
My Payment Terminal won't connect.
My Payment Terminal won't connect.
This is either because it is not connected to your Wi-Fi, or the Model details and Serial Number (or Reader ID) entered are incorrect. Check the details against the Guide for your provider.
Can I control which Terminals a User sees at Box Office?
Can I control which Terminals a User sees at Box Office?
Yes, by restricting the Terminals on the Purchase Flow the User is assigned to, using its Access Limits.
Learn more - Overview & FAQs: Purchase Flows, Guide: Create a Purchase Flow