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Guide: Manage Performances

Follow the steps below to make edits to your Performances

Individual Performance

  1. Go to the Events page and select your Event. This will take you straight onto your Performances page

  2. Click Manage on the Performance you want to make changes to:

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From a Performance you can also open its Guest List, which shows one row per guest with their Form responses and contact details, or View Transactions to open the Transaction Items List for that Performance.

Learn more - Guide: Guest List, Guide: Transaction Items List

Unlink from Price Profile

If you want to unlink this Performance from a Price Profile and set capacities for this Performance only:

  1. Scroll down and click Edit Capacity

  2. On the next page you can reset the capacity for your price Bands

Availability Status

Only for Reserved Seating Venue Plans - To edit the Availability Statuses that are assigned to the Performance, click Edit Availability.

Editing/Cancelling a Performance

  1. Click Edit to make further changes to the Performance, including:

    1. Start/End Date

    2. Time Zone

    3. Channels On/Off Sale

    4. Tags

    5. Price Profile

    6. Notes

  2. Click Submit to save changes

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Multiple Performances

Filtering Specific Performances

  1. Go to the Events page and select your Event. This will take you straight onto your Performances page

  2. Use the Filter bar in the top right to find specific Performances. You can filter by:

    1. Start Date - of Performances. Choose between is before, is after, is between, is equal to, is before or on, is on or after. Then select the date and time options from the dropdown

    2. Start Time - of Performances. Choose between is before, is after, is between, is equal to

    3. End Date - see Start Date

    4. End Time - see Start Time

    5. Created At - when the Performances were created. Choose between is before, is after, is between and select the date and time options from the dropdown

    6. Day of Week - of Performances, e.g. select Friday to see all Friday Performances

    7. Tag - find Performances with specific Tags

    8. Price Profile - find Performances with specific Price Profiles assigned

    NOTE - You can use different filters together to find Performances, e.g. Start Date and Day of Week to find all Tuesday and Wednesday Performances after a given date:

    Screenshot 2024-10-29 at 17.08.48.png

Selecting & Actioning Multiple Performances

  1. Select the tick box next to the Performances you want to change to access the Action bar. If you'd like to select all Performances click the top-left tick box which will select all Performances on that page

    Screenshot 2024-10-29 at 17.09.56.png

    If you have Performances across multiple pages, you can click Select all on the Action bar which will select all your Performances

  2. You can use the Action bar to make bulk edits to:

    1. Start Date

    2. Start Time

    3. Price Profile - assign/edit Price Profiles here once you've created them on the Prices tab

    4. Channel On/Off - edit your On/Off Sale Schedules for your Channels

    5. Availability - assign/edit Availability Status for Performances (only if you have Reserved Seating)

    6. Products - link or unlink any Products to Performances and set a stock level if you wish

    7. Discounts - link or unlink any Discounts to Performances. You can also manage Discount visibility on the Discounts page

    8. Tags - add and/or remove in bulk

    9. Delete Performance - you can only delete a Performance if it has no sales, Discounts or Products attached to it. Follow the steps above to unlink Products or Discounts

Learn more - Guide: Bulk Channel Updates (Channels On/Off Sale)

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