Skip to main content

Guide: Rush Tickets

If you would like to create a 'Rush' offer (i.e. via TodayTix), then the best option is to create a Discount and attach it to either an Availability Status (if you have Reserved Seating) or its own Price Band (if you are GA).

NOTE - if you are selling via an Agent such as TodayTix and you are only selling a discounted price, i.e. no standard/full price, then you can create the price as a Full Price Variant instead of creating a Discount.

Follow the steps below for the different options.


Discount

  1. Go to the Discounts page on the left hand side

  2. Click New Discount


Discount Rate

  1. Select between:

    1. Percentage

    2. Fixed (i.e. £10 off the price)

  2. Enter amount to take off

    Screenshot 2024-01-10 at 15.27.13.png

Visibility

  1. Click the Visibility tab

  2. Channel Visibility - click Edit on the Third-Party/Agent's Channel

  3. On the pop-up, select a Visibility Start and End Date from the following options:

    1. Never

    2. Always

    3. Specific date and time

  4. Would you like to automatically apply discount to channels?

    1. Leave this Disabled - In order to access the discounted price, the Third-Party/Agent will need the Coupon Code. If this option is enabled, they might not know which price is full price and which is discounted.


Coupons

The Agent will need the Coupon Code to activate this Discount

  1. Select option for Coupon Code creation

    1. Manually create codes

      1. Name of code - the code Customers will enter to apply the discount

      2. Limit the number of times this coupon can be used? - NOTE, this is the number of times per Transaction, not per Ticket.

      3. Start Date / Time (optional)

      4. End Date / Time (optional)

      5. Manually enter as many coupons as you would like

  2. Click Submit to save details


Add Discount to Prices

  1. Add Discount to your Event's Price Table(s). Make sure to add Adjusters if needed

    NOTE - If selling GA, you'll want a separate Price Band, please see further below for more details.


Assign Discount to Capacities

If you would like to allocate a certain number of tickets to your Rush price, then there are two options.

Availability Status (Reserved Seating)

  1. Go to the Availability tab on your Event and select the Venue Plan you want to set the Status on

  2. Create a new Availability Status - select your seats, the correct Channel(s) (e.g. TodayTix, Website) and an Activation Schedule if you wish.
    See our full Guide for instructions.

    NOTE - you can amend the seats you'd like to use for this offer/Status per performance once you've created the Status.

  3. Attach the Discount you want to add to your seats.
    This will mean the seats won't be available for the Channels you've chosen until the Discount is applied.

  4. Save Availability Status


    Online Booking Flow Example: Seats when locked to Discount with Availability Status


Apply Availability Status to Performances

  1. Select the Performances tab on your Event

  2. Use the Filter and Action bars to add the Availability Status to the correct Performances.

    NOTE - this will mean every Performance will have the same seats attached. If you'd like to adjust the seats per Performance, see our Guide.


Create Rush Band (GA)

  1. On your Price Table, create a new Price Band that will be exclusive for the Third-Party/Agent

  2. Apply any applicable Adjusters to the Variant and enable the Third-Party/Agent's Channel

  3. On any Price Profiles that will use this Band, you'll need to assign it a Capacity amount. This will be the default for any linked Performances:

  4. If you have future individual Performances that need to be changed, you can do so on the Performance's Edit Capacity page, without affecting other Performances.

Did this answer your question?