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Guide: Change Seat Availability in Box Office

Follow the steps below to change Availability Status per Performance via the Box Office

Updated yesterday

Seat Availability Mode

  1. Scroll down to the pricing legend at the bottom of the page

  2. Change from Add to Basket mode to Change Seat Availability mode by clicking the 3 lines icon in the bottom right


Filter by Availability

  1. Zoom in on the Venue Plan to focus on seats

  2. If you want to view the Map by Availability Status, click on the Status in the price legend and the Venue Plan will focus on the seats attached to that Band.

  3. To go back to all seats, click the cancel/circle icon to the left of the legend to clear selection


Add a Status

  1. If you want to add a Status to this Performance, you can click See All

  2. On the pop-up, select the Status you want to add and press Add Availabilities


Change the Seats

NOTE - You can change by either clicking on the Status first and then the seats or the seats first and then the Status.

If you are changing the Status on lots of seats in different areas, then it may be better selecting the Status first.

  1. Select Status first and then new seats:

    1. Once you've selected your Status on the legend, select the seats you'd like to add to the Status with the Paintbrush by holding the Shift key

    2. Let go of Shift and the border of the seats will change colour to the new Status
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  2. Select seats first and then Status:

    1. Once you've selected your seats, let go of shift to release the Paintbrush and then click the Status you'd like to add the seats to on the legend underneath

    2. Once you've clicked the status, the seats will change to their new Status and the other seats in the status will be highlighted


Back to Basket Mode

  1. Ready to start selling? Go back to Add to Basket mode by clicking the basket icon in the bottom right and select your seats as normal


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