Create an Availability Status

Select Seats on your Venue Plan

Click on individual seats
Or select multiple seats by holding the shift button on your keyboard and you can use the Paintbrush to drag across rows/areas of seats
To remove any seats you have selected, hold Shift + CMD (for Mac) or Shift + CTRL (for Windows) and you can use the Eraser to remove multiple seats

Availability Status Name
Colour - select using the colour chart
Channels - which channel does this Availability Status apply to?
- Seats only available to selected Channels - this will create an Allocation of those seats to the channels you have selected
- Seats not available to selected Channels - this will create a Lock, locking the seats from your chosen Channels
Advanced Settings - optional, set an activation and/or deactivation schedule
If your Status is an Allocation, you can also add the following:
1. Tags - limit Availability Status to Customers with a specific Tag
  You may want to use this for your Access Customers
2. Discounts - select Discount from the dropdown to connect Availability Status to
  NOTE - you will need to make sure that the Discount is also linked to the performances you want to attach the Availability Status to
3. Seats should remain open to all channels? - If you'd like this Allocation tied to a Discount yet remain open to other channels, tick this box
Click Save Availability Status

Click the pencil icon on the Venue Plan Availability list
To see seats currently attached to the Availability Status, click on the Status on the right hand side and the seats will flash blue on the Venue Plan
Make changes and Save Availability Status

Select the Performances tab on your Event
Use the Filter bar to find the Performances you want to assign the Status to and select tick the box next to them (you can click the top-left box to select all the Performances on that page)
Select the 3 bars icon on the Action Bar
NOTE - The Select all function on the Action Bar will not work when assigning an Availability Status, as we can't guarantee that you have picked the same Venue Plan across all performances. However, you can still select all performances on a page by clicking the box in the top-left of the Performances page.
Select your Availability Status from the pop-up
Click Apply to Selected Performances and Submit

Select the Performances tab on your Event
Click Manage on the Performance you want to add Price Profile to
Scroll down and click Edit Availability
Click Add
From the pop-up, select the Availability Status you want to add

NOTE - If, after assigning to Performances, you edit an Availability Status via the Venue Plan Availability list, then you will need to re-assign to Performances.
This is because you will have made changes to the original Availability Status, not the Performances attached to it. See below for how to make changes per performance

Using Performances page:
- Select the Performances tab on your Event
- Select the Performance you want to edit the Availability Status for
- Scroll down to Availability section and click Edit Availability
- To make updates to a particular Availability Status, click on the Status on the right hand side to highlight the seats attached to it.
  
  NOTE - it is important you do this before adding/removing any seats, just to ensure you edit the correct Status
Select seats on the Venue Plan - either click on individual seats or select multiple seats with the Paintbrush
Once you've selected your seats, click the + icon on the right to update the Status on that performance
If you want to remove a Status completely from a performance, click the bin icon on the Status

You can also do this via the Box Office page - see our Guide.