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Guide: Locking seats to Discount with Availability Status

Follow the steps below to create an allocation for a Day Seats or Rush-style discount

Updated this week

If you would like to create a Discount especially for a Day Seats or 'Rush' offer (i.e. via TodayTix), then the best option is to create an Availability Status that is tied to a Discount.

Here you can then choose the seats that the Discount will work for, both on the Availability Status itself and per performance via the Box Office page.

Follow these steps:

1. Set up Discount

a) Go to the Discounts page and set up your Discount, with the relevant Channel access and Coupon details. See our full Guide for instructions

b) Add Discount to your Event's Price Table(s). Make sure to add Adjusters if needed

2. Create Availability Status and attach Discount

a) Go to the Availability tab on your Event and select the Venue Plan you want to set the Status on

b) Create a new Availability Status - select your seats, the correct Channel(s) (e.g. TodayTix, Website) and an Activation Schedule if you wish. See our full Guide for instructions

NOTE - you can amend the seats you'd like to use for this offer/Status per performance once you've created the Status. See step 4 for details

c) Attach the Discount you want to add to your seats. This will mean the seats won't be available for the Channels you've chosen until the Discount is applied

d) Save Availability Status

3. Apply Availability Status to Performances

a) Select the Performances tab on your Event

b) Use the Filter and Action bars to add the Availability Status to the correct Performances. See our Guide for full instructions on applying to Performances

NOTE - this will mean every Performance will have the same seats attached. If you'd like to adjust the seats per Performance, see below.

4. Change Seat Availability Per Performance

a) Go the Box Office page and select the correct Channel and Purchase flow in the top-right

b) Click on your Event

c) Select the Performance you want to Reband seats for from the calendar

d) On the Performance, scroll down to the pricing legend bottom of the page, underneath the Venue Plan

e) Change from Add to Basket mode to Change Seat Availability mode by clicking the 3 lines icon in the bottom right

f) Click the Availability Status you want to adjust seats for from the bottom Availability bar

g) Use the Paintbrush (hold shift) and/or Eraser (shift + cmd on a Mac, shift + cntrl on a Windows) click and drag to highlight the seats you want to add to or remove from the Status

h) Click back to Basket mode to see all seats on the plan

See our Guide for full instructions on Changing Seat Availability on the Box Office page.

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