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Guide: Create Performances

Follow to steps below to create Performances for your Event

Updated over a month ago

Create New Performances

  1. Go to the Events page and select your Event

  2. Select the Performances tab and then click New Performance(s)


Add Details

  1. Enter details of your first Performance

    1. Start Date - the date of your first Performance

    2. Start Time - the time, in the 24 hour format, of your first Performance

    3. Time Zone - select from Europe/London or Etc/UTC

    4. End Date - optional, the date that your first Performance finishes (not the date of the final performance - see step 3f for how to add this)

    5. End Time - optional

      NOTE - If you add an End Date, you have to add an End Time

  2. More than one Performance?

    1. Select Repeats

      1. Have multiple time slots?

        1. Click Add another time slot and enter the Start Time of that slot

    2. Select how often your Performances repeat:

      1. Next to Repeat Every, enter a figure

      2. Choose from Day, Week or Month - i.e. if you want to create the same evening performances for a 3 month run, select Every 1 Week

        1. If Week, tick the days of the week that the Performance repeats on

        2. If Month, select the Frequency it repeats, i.e. repeats monthly on the same date (9th Jan, 9th Feb, etc), or monthly on the same day of the week, i.e. every 2nd Tuesday

    3. Select the date of the final Performance from the dropdown


Channels On/Off Sale

  1. Select the On/Off Sale Schedule for your Channels from the dropdown. Options to select are:

    1. Never

    2. Always

    3. Specific Date and Time - select date and time options from the dropdown

    4. Set amount of time before/after the start time - select the number of minutes, hours or days before or after the start time from the dropdown

    Screenshot 2023-11-22 at 12.19.59.png

Tags

  1. For internal use only, to help organise your Performances

  2. These will appear on your Performances list


Price Profile

Add Prices to the Performance by clicking either:

  1. Assign Price Profile later (you can assign them to performances on the Performances page after creating your prices, at a later stage)

  2. Assign Price Profile now now if you've created one already

    Screenshot 2023-11-22 at 12.22.56.png

Performance Description

  1. Add a description - this will appear on all performances in this run if you have selected the Repeats option on step 3

  2. Once added, this will then appear as hover text on the calendar on the booking flow


Add Notes

  1. Optional and for internal use only

  2. These will appear as hover text on your Performances page

  3. You can also use this as a Merge Tag in your Email Templates so that this information appears in the Emails your Customers receive.
    You may want to use this for specific info about the performance, or something specific to the Customer, e.g. a password they need for entry.
    See here for the specific Merge Tag to use


Submit Performances

  1. Click Submit to save

  2. View on Performances tab on your Event page. View our Manage Performances Guide for how to make changes after submitting.

NOTE - A long run of Performances may not appear immediately while being created. If you refresh and/or leave the page and come back to it, they should appear on the Performances list.

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