1. Remove Channels from performance
a) Go the Events page and select your Event
b) Select the tick box next to the performance(s) you want to change
c) On the Action bar at the bottom of the page, click the Channel icon
d) Click Edit on the Channel you'd like to remove
e) From the On/Off Sale Schedule dropdown options, select either:
Never on sale
A specific time for the Performance to go off sale
f) Click Save and then Update to publish changes
g)The performance(s) will then disappear from these dates on the calendar
2. Remove Price Profile on the Performance page
NOTE - This is recommended for when the performance has been unlinked from the Price Profile.
a) Go the Events page and select your Event
b) Select the individual performance you've like to change capacities for
c) On the Performance page, click Edit
d) Scroll down to the Price Profile section
e) Click the Assign Price Profile later option
f) Scroll down and click Submit to save
g) The performance(s) will then appear as crossed out on the calendar
3. Remove capacity from the Price Profile page
NOTE - This will remove capacities from all performances attached to the Price Profile. If you just want to remove capacities from a single performance, see step 2 above.
a) Go to the Prices tab on your event and select the Price Profiles bar
b) Select the Price Profile that is attached to the performances you'd like to remove capacities from
c) On the Price Profile page, click the bin icon next to your Bands to remove capacities
NOTE - Only do this if the performances you're removing capacities from is linked to the Price Profile, i.e. you haven't changed capacities on the individual Performance page. If it has been unlinked, follow the instructions on step 2 to remove Price Profiles individually.
General Admission
Reserved Seating
d) This will change the capacity numbers for your Bands to 0:
e) The Performance(s) will appear as crossed out on the calendar