You can make bulk changes to your Channels' On/Off Sale settings directly from the Performance list. When making a bulk update, there are two update options, each suited to different scenarios:
Edit specific Channels
Replace existing Channels
For more info about these options, see below.
NOTE - The Channels On Sale Now count shown in the Performance list reflects Channels currently on sale; it is not the total number of Channels configured on a Performance. After a bulk update, this number may not change if the Channel you've added isn't on sale yet.
Accessing Bulk Channel Updates
Go to the Events page and select your Event. This will take you straight onto your Performances page
Select the tick box next to the Performances you want to change to access the Action bar at the bottom of the screen. To apply changes to all Performances in one action, click Select all [n] on the Action bar
Click the Channel On/Off Sale icon on the Action bar. Hovering over the icon will reveal the tooltip label so you can confirm you are clicking the right action
Select from the following options from the pop-up:
Edit specific Channels - select one or more Channels to update their settings directly. Other Channels on the Performances will remain unchanged
Replace existing Channels - set every selected Performance to the same Channel schedule. You can also use an existing Performance as a starting point.
If no Channels are selected, the selected Performances are taken off sale.
Option 1: Edit Specific Channels
Use this option when you want to adjust or add a selection of Channels across many Performances. Only the Channels you select are updated - all other Channels on the Performances remain unchanged.
Select Edit specific Channels and click Next
Use the Channel dropdown to add one or more Channels you want to add or update. Nothing else on the Performance is touched until you set a rule for a Channel
For each selected Channel, set the On Sale and Off Sale rules on the dropdowns. Both offer the same three options:
Always (On Sale) / Never (Off Sale) - no date restriction is applied; the Channel stays on sale indefinitely or is never taken off sale
Specific date and time - the Channel goes on/off sale at a date and time you specify
Set amount before/after start time - the Channel goes on/off sale relative to the Performance start time, e.g. 30 minutes before, or 1 day after
Click Next to review your changes. A summary table lists the Channels that will be updated and their new settings
Click Save to apply your updates to all selected Performances
NOTE - Only the Channels listed in the summary are affected. Any Channels not included in your selection remain exactly as they are on each selected Performance.
Option 2: Replace Existing Channels
Use this option when you want to standardise every selected Performance to the same Channel schedule, whatever each Performance currently has. This is a full replacement, not an addition - any Channel that is not in your final list is removed from the Performances.
Select Replace existing Channels and click Next
Select a Performance to copy from (optional)
Pick an existing Performance to copy its current settings
This is only a convenience starting point; you can skip it and build the list from scratch
This list only contains the Performances you selected in the bulk action - it is not a search across every Performance on the Event
Select Channels to set visibility for
Add or adjust the Channels that every selected Performance should end up with
You can add Channels on top of anything copied from the Performance, remove a Channel using the ✕ on its tag, and edit each Channel's On Sale / Off Sale rules
Click Next to review. What you see depends on whether any Channels are selected:
If Channels are selected, the review shows the full Channel list that will be applied to all selected Performances, with a warning that this replaces their current Channel settings entirely
If no Channels are selected, the review confirms that all selected Performances will be taken off sale
Click Save to apply the Channel list to all selected Performances
TAKING PERFORMANCES OFF SALE — if you leave both selectors blank and continue, this removes all Channels from the selected Performances, taking them off sale entirely. This is a deliberate way to take a run of Performances off sale in one action.
Which option should I use?
| Edit specific Channels | Replace existing Channels |
What changes | Only the Channels you select | All Channels — the Performances are set to exactly the Channels you specify |
Omitted Channels | Left untouched | Removed from the Performances |
Starting point | Blank; configure from scratch | Optionally copied from an existing Performance, then adjusted |
If left blank | Not applicable | All Channels removed; Performances taken off sale |
Best used when | Adjusting a selection of Channels across many Performances | Standardising all Performances to one sale schedule, or taking them off sale |