You can make bulk changes to your Channels' On/Off Sale settings directly from the Performance list. When making a bulk update, there are two update options, each suited to different scenarios:
Edit specific Channels
Copy from existing Performance
For more info about these options, see below.
NOTE - The Channels On Sale Now count shown in the Performance list reflects Channels currently on sale; it is not the total number of Channels configured on a Performance. After a bulk update, this number may not change if the Channel you've added isn't on sale yet.
Accessing Bulk Channel Updates
Go to the Events page and select your Event. This will take you straight onto your Performances page
Select the tick box next to the Performances you want to change to access the Action bar at the bottom of the screen. To apply changes to all Performances in one action, click Select all [n] on the Action bar
Click the Channel On/Off Sale icon on the Action bar. Hovering over the icon will reveal the tooltip label so you can confirm you are clicking the right action
The modal opens with the question "How would you like to proceed?". Select from the following options:
Edit specific Channels - select one or more Channels to update their settings directly. Other Channels on the Performances will remain unchanged
Copy from existing Performance - use the Channel list from an existing Performance as your starting point. Updates will replace the existing Channels on all selected Performances
Option 1: Edit Specific Channels
Use this mode when you want to adjust or add a subset of Channels across many Performances. Only the Channels you select are updated - all other Channels on the Performances remain unchanged.
Select Edit specific Channels and click Next
Use the Channel selector dropdown to add one or more Channels you want to add or update. Nothing else on the Performance is touched until you configure a rule for a Channel
For each selected Channel, configure the On Sale and Off Sale rules using the dropdowns provided. Both dropdowns offer the same three options:
Always (On Sale) / Never (Off Sale) - no date restriction is applied; the Channel stays on sale indefinitely or is never taken off sale
Specific date and time - the Channel goes on/off sale at an absolute date and time you specify
Set amount before/after start time - the Channel goes on/off sale relative to the Performance start time, e.g. 30 minutes before, or 1 day after. Selecting this option reveals amount, unit and Before/After sub-fields
Click Next to review your changes. A summary table lists the Channels that will be updated and their new settings
Click Save to apply your updates to all selected Performances
NOTE - Only the Channels listed in the summary are affected. Any Channels not included in your selection remain exactly as they are on each selected Performance.
Option 2: Copy from Existing Performance
Use this mode when you want to standardise all Performances to match one reference Performance. This replaces the full Channel list on the selected Performances.
Select Copy from existing Performance and click Next
Use the dropdown to choose which Performance you'd like to copy the Channel settings from. This list only contains the Performances you selected in the bulk action - it is not a search across every Performance on the Event
Once a source Performance is chosen, its Channel list auto-populates, including all current On/Off Sale settings. You can adjust any Channel settings before proceeding, remove a Channel from the selection using the ✕ on its tag, or add further Channels via the same selector
Click Next to review. The review screen shows the full Channel list that will be applied to all selected Performances
Click Save to apply the Channel list to all selected Performances
NOTE - This optiopn replaces all Channels on the selected Performances with the Channels shown in the summary. Any Channels that existed on those Performances but are not in the list will be removed.