Create a New Adjuster
Go to the Tools page on the left hand side
Click Adjusters and then New Adjuster
Enter details
Name
Description
Level - select Transaction
Inside or Outside Adjuster - i.e. sits inside or outside of the face value price?
Channels - who it applies to. See here for more info
Tags - for internal use, these will appear in your Channel list
Type of rate - choose from the following options:
Fixed rate
NOTE - Transaction-Level Adjusters can only have a Fixed Rate.
Tax Rate - select from the dropdown. You can either select the Default Tax Rate or your own custom made one, which you can create on the Settings page
Submit Adjuster
Edit Adjuster
If you need to make changes, click Manage on your Adjuster list
Make your changes and click Submit to save
Add to Price Table
On your Price Table, Duplicate as Draft to make changes
Select all Variants that you want to apply the Adjuster to.
NOTE - Even though this is a per-basket fee, the Adjuster will be added to the basket whenever one of the selected Variants are added to the basket for the first time.
On the Pop-Up, select the Adjuster
NOTE - In the screenshot, the naming for each Adjuster is to reflect what sort of Adjuster they are to better provide reference
Expanding the Variant row, will provide details of the pricing.
NOTE - You are not able to use Recalculate Adjuster on Transaction-Level Adjusters, as they have a fixed rate and so cannot be changed.
Review, Save & Publish to set the Price Table live
Box Office
General Admission
On the Calendar, the from price will be the lowest-priced Variant plus any Outside Adjusters (both Item & Transaction).
In this example, we have £99 (Standard Entry) + £3 (Item-Level Outside) + 7.50 (Transaction-Level) = £109.50
When you click into the Performance, currently in Box Office, not Online Booking Flow, the ticket selection will only show the Face-Value for the Variant.
Adding the £99 Ticket into the Basket will break down as such:
The £99 is the Face Value of the ticket
The £102 is the £99 with the £3.00 Item-Level Outside Adjuster
The £109.50 is the £102 with the £7.50 Transaction-Level Outside Adjuster
Expanding the Variant Row will show:
Face Value of the Variant (£99)
Inside Item-Level Adjusters (£4.95)
Outside Item-Level Adjusters (£3.00)
The Transaction-Level Adjuster will appear in the Subtotal section. To provide a better example, an additional 3 tickets have been added to the basket:
Face Value Total of all Variants (£396=£99x4)
Item Fees (£12=£3x4)
Transaction Fees (£7.50)
Even though the Transaction-Level Adjuster was applied to all Variants, this will only appear once
Reserved Seating
On the Calendar, the from price will be the lowest-priced Variant plus any Outside Adjusters (both Item & Transaction).
In this example, we have £99 (Standard Entry) + £3 (Item-Level Outside) + 7.50 (Transaction-Level) = £109.50Below the Seat Map, the Bands legend will show the Face Value+All Outside Adjusters
Adding the £99 Ticket into the Basket will break down as such:
The £99 is the Face Value of the ticket
The £102 is the £99 with the £3.00 Item-Level Outside Adjuster
The £109.50 is the £102 with the £7.50 Transaction-Level Outside Adjuster
The Transaction-Level Adjuster will appear in the Subtotal section. To provide a better example, an additional 3 tickets have been added to the basket:
Face Value Total of all Variants (£396=£99x4)
Item Fees (£12=£3x4)
Transaction Fees (£7.50)
Even though the Transaction-Level Adjuster was applied to all Variants, this will only appear once
Online Booking Flow
General Admission
On the Calendar, the from price will be the lowest-priced Variant plus all Outside Adjusters
In this example, we have £99 (Standard Entry) + £3 (Item-Level Outside) + 7.50 (Transaction-Level Outside) = £109.50
When you click into the Performance, the displayed price will be the Face Value + Outside Adjusters (both Item & Transaction).
Adding the £109.50 Ticket into the Basket will enact the following:
The Transaction-Level Adjuster of £7.50 breaks out from the ticket in a Transaction fee above the Total
The ticket in the basket itself is brought to the Face Value + Item-Level Outside Adjuster (£99+£3.00)
The ticket selection now removes the Transaction-Level Adjuster of £7.50 from the other tickets.
The change also applies if you go back to the Calendar with an active basket.
Reserved Seating
On the Calendar, the from price will be the lowest-priced Variant plus all Outside Adjusters.
In this example, we have £99 (Standard Entry) + £3 (Item-Level Outside) + 7.50 (Transaction-Level Outside) = £109.50When you click into the Performance, the Price Band Legend will be the Face Value + Outside Adjusters (both Item & Transaction).
Adding the £109.50 Ticket into the Basket will enact the following:
The Transaction-Level Adjuster of £7.50 breaks out from the ticket in a Transaction fee above the Total
The ticket in the basket itself is brought to the Face Value + Item-Level Outside Adjuster (£99+£3.00)
The ticket selection now removes the Transaction-Level Adjuster of £7.50 from the other tickets and Variants.
The change also applies if you go back to the Calendar with an active basket
