Contact Us with Details
If an external system would like to integrate with us, please contact us with:
The name of the system
What they would like to use our API for
Email Address of the main contact - so we can add them to our Slack community
This is not only for security purposes but also because they may have integrated with us already, in which case we can point them towards the correct channels.
Line-Up Setup
Channel
NOTE - this is only if the system is using our API to actively sell for your Events with a Transactional API Key.
If it is an Admin API Key, please contact Support.
Once integrated, then create a Channel for them
Let us know the Channel ID
You can find this at the end of the URL of their Channel page:
We will then create an API Key for this Channel and will send it to you when built
Adjusters
If the Agent is charging a commission:
Create an Inside Adjuster and add their Channel to it
You'll then need to do add this to your Event's Price Table
Learn more - Adjusters
Payment Method
Either create a new Custom Payment Method for Agent sales/invoices
Add the new Agent channel to it
Or add the Channel to an existing Payment Method
Learn more - Payment Methods
Delivery Method
Either create a new Custom Delivery Method for Agent sales/invoices
Add the new Agent channel to it
Or add the Channel to an existing Delivery Method
Learn more - Delivery Methods
Channel Access
Add their Channel to the correct Performances and Prices on the Event pages
Add the channel to the Event Info page
API Key
Once this is ready, send it to the agent
You also need to send API URL, Delivery Method and Payment Method ID
Learn more - API Tokens
API Issues
Please ask them to contact us on the Slack community
Our dev team will then be able to provide assistance