Go to the Channels page

Create a new Channel for the Agent

Go to the Settings page and click the Payment Methods tab

Select the Payment Method that you use for customer payments at Box Office, e.g. Adyen/Stripe

NOTE, this must have MOTO payments enabled to be able to use in Box Office.

Edit this Payment Method and add the Agent Channel.

Click Submit to save

Go to the Tools page and select Delivery Methods

Either create a new Delivery Method for the Agent and add the Agent Channel or add the channel to an existing Delivery Method
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NOTE - this Delivery Method must be set up for the customer to receive emails/tickets directly

If the agent is charging a Commission, go to the Tools page and select Adjusters

Create an Inside Adjuster and add their Channel to it

You'll then need to do add this to your Event's Price Table

Go to your Event and add their Channel to the correct Performances

Add Channel to the correct Variants on the Event Price Tables. Right-click on the Variant and select Manage Channels

If there is an Inside Adjuster for this Agent, add the Adjuster to the correct Variants. Right-click on the Variant and select Manage Adjusters

When you are ready for the agent to have access, add the channel to the Event Info page

In order for the Agent to put through orders using Line-Up, they need be given access with a User Permission

Go to the Settings page and click Team Settings

Scroll down to the bottom of the page and click New Invite

Enter the email address of the Agent user and select the User Role they will be granted permission with

If you want to restrict their access to a specific Purchase Flow, select the Toggle and enter the name of the Purchase Flow.

Click Submit and they will then receive an email where they can set up their Line-Up account and then start using the system