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Guide: Sell a Product in Box Office

Follow the steps below to sell Products alongside Tickets in the Box Office

NOTE - the instructions below are for selling Products as upsells along with Tickets. To sell a Product on its own, see Guide: Sell a Standalone Product.


Sell a Product with Tickets

  1. Go to the Box Office page

  2. Select which Channel you'd like to sell Tickets and Products through

  3. Select your Event and the Performance you want to sell Tickets for from the calendar

  4. Add the Ticket(s) you want to sell to your basket and click Continue to see Products

  5. Add your Product(s) to the basket, either by clicking the + button or the 0 to enter the number you want to add

    NOTE - if you can't see your Product or the price has not appeared, this might be because you haven't granted the correct Channel access, or it has been unlinked from that Performance.

  6. Click Continue to process the Delivery, Customer and payment details

NOTE - to sell Products as upsells, they must have the same Delivery Method activated as the Event.

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