The tabs across the top of the Settings screen will be replaced with a side navigation menu. This brings Settings in line with the new menu structure approach that we are rolling out across the Dashboard.

The Settings area previously used a horizontal tab bar to move between sections. These tabs are now presented as a vertical side menu on the left of the screen, with the content area to the right.

This is a navigation and layout update.

The Line-Up login screen will be updated with a refreshed design. There are no changes to the login process itself.

The login screen has a new look and feel for clients who log into Line-Up directly, splitting the user name input from the password. Functionality is unchanged.

NOTE - If you have two factor authentication (2FA) set up, this will need to be reset following this implementation.

This does not impact clients that leverage their own Single Sign On (SSO) process.

The Team Members area within Settings has been updated with several improvements to make it easier to find, invite, and manage users in your organisation.

Member search and filter

You can now search and filter the team members list directly from the Team Members screen, making it quicker to find a specific user in larger organisations. Additionally, a role filter is available, this will filter the user list by the role selected:

Updated invitation flow

The process for inviting a new team member has been updated. The invitation flow now guides you through the required steps in a clearer sequence, including role assignment before the invitation is sent. Clicking 'Invite user' will show the invitation pop-up:

Add the email address, and select the role to apply from the drop-down. Clicking 'Invite' will send the email invitation to the user:

Once the invitation is sent, the user will show in the Team Members table with the label 'Invited'. Clicking the three dots to the right of that user allows you to resend the invitation, or revoke it if it has not been accepted

NOTE - The invitation email remains is valid for seven days.

Manage user menu

A new manage menu is available against each team member, giving administrators quicker access to common actions such as editing a user's role or removing them from the organisation.

The user profile screen has been updated with a refreshed look and feel. There are no changes to the information held in your profile or how it is managed.

The profile screen has a new design, bringing it in line with the updated look and feel introduced elsewhere in the Dashboard.

As part of this update, existing MFA configurations have been reset. If you have MFA enabled on your account, you will need to set it up again the next time you log in following this implementation. With this implementation, MFA with an authenticator app is required.

The way purchase flow access is applied to a user will be updated. Access limits are now configured in a dedicated Access Limits section within Settings, rather than at the point of user invitation.

A new Access Limits option is available in the Settings side menu under User Restrictions. From here, an administrator can select any user in their organisation and restrict their Box Office, Order, and Customer access to one or more specific purchase flows. Clicking Settings > Access Limits, will display the list of users that have purchase flow limitations applied:

To apply a purchase flow restriction, click 'Create Access Limit' on the top right of the table, select the user you want to configure, enable the restriction toggle, and select the purchase flow or flows they should have access to. Only orders placed through the assigned purchase flows will be visible to that user.

To remove a restriction from a user, click the user in the table that you want to update. From the resulting pop-up, you can toggle the limitation off, or where multiple purchase flow restrictions have been applied, these can be removed individually.

NOTE – The list of transactions a user sees in Box Office and Orders will reflect their purchase flow restrictions. If a user is limited to a specific purchase flow, they will only see transactions made through that flow.

Support for custom user roles is in development and will be rolling out over the coming weeks. This will give administrators the ability to configure roles and permissions directly within Line-Up, with more flexibility than the current set of default roles allows.

We will share full release notes, including a guide to configuring custom roles, ahead of the release. If you have any questions in the meantime, please contact your Client Support.