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Overview & FAQs: Price Tables

Updated this week

What is a Price Table?

The pricing structure for your event. It's the first step in creating your prices.

You can have various Price Tables depending on your types of prices or booking periods.

For Reserved Seating Events, once set up you can then attach your prices to seats on your Venue Plan.

What is a Band?

The tiers or levels of your pricing. It is a way of grouping your prices and how you structure your Bands may depend on your Venue Plan.

Create as many Bands as you like and select a colour to help specify the Band.

If you have a General Admission Venue Plan then you may wish to just have just one General Admission Band - but you can have multiple bands if you want different groups of prices with different amounts of tickets you want to sell.

If you have Reserved Seating, you may wish to have Bands such as A/B/C or Premium/Standard/VIP, etc with different price levels.

What is a Variant?

The types of price within a Band.

It is a way of categorising your prices, e.g. Full Price, Concession, VIP, etc.

Create as many Variants as you like and then enter the prices for your Variants, per Band.

FAQs

What shall I do once I've made changes to my Price Table?

Once you're happy, you can then click Publish & Make Active.

If you'd like to make any changes after publishing, you can click Duplicate as Draft, which will create a new Draft version of the table.

How do I add a Discount to my prices?

You'll just need to create your Discount first via the Discounts page, where you can also set up the Coupons for your Discount. Once that is created you can toggle 'Discount Mode' to assign it to Variants.

Why are my Performances showing as Sold Out on the Calendar?

The Channel has access to the Event Info and the Performances, but now it'll need access to the Variants on the Price Table to detect available tickets.

How do I add Adjusters to my Prices?

You'll need to create your Adjuster first via the Tools page. You can set a fixed or percentage rate, and then assign it to the applicable Variants. You can also manually change the Adjuster by clicking on the cell containing the price for that Band/Variant combination.

Why are my old Prices showing after I updated the Price Table?

You may not have Published the Price Table and it's currently in 'Draft.'
When you go into the Price Table, you may see 'Version [X] - Draft' and by clicking on the drop down, you can see which Price Table is currently 'Active.'
Simply click on Publish & Make Active and your new prices will now be live.

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