How do Discounts work?
Discounts work as new discounted prices you can add to your Event and which are added to a basket as a separate price to your standard tickets.
You can create them as Discount codes first, with specific visibility and Coupons and then add them as a new price to the Price Table on your Event.
Then at checkout, the discounted price can be added to the basket with or without Coupon entry, depending on how you set up the Discount.
What is a Coupon?
The code that your customers will enter when applying a discount - this is different to the name of your Discount as a whole.
You can have as many Coupons as you like per Discount, with different Start and End times if you wish.
This is helpful for Reports as you can see the figures for multiple codes for an offer/campaign.
You have the choice between uploading them, creating them manually or to have them automatically generated.
FAQs
How do I add a Discount to my prices?
How do I add a Discount to my prices?
You'll just need to create your Discount first via the Discounts page, where you can also set up the Coupons for your Discount. Once that is created you can toggle 'Discount Mode' on your Price Table and assign it to Variants.
How can I unlink a Discount from a Performance?
How can I unlink a Discount from a Performance?
Either individually by going to the Linked Performances section on the Discount's Visibility Page; or in bulk on the Performances page via the Action Bar by selecting multiple Performances.
Can I have the Discount only apply to selected tickets?
Can I have the Discount only apply to selected tickets?
Only if they are different Variants. When a Discount Code is entered, it will apply to the basket as a whole and change any Variants with a linked Discounted price.
Why am I not seeing fees on my discounted tickets?
Why am I not seeing fees on my discounted tickets?
You may not have assigned Adjusters on the Price Table in Discount Mode. Even though you have assigned an Adjuster on the standard Price Table, you will still need to assign them for its discounted counterpart.
Why isn't the Discount showing for my Variants?
Why isn't the Discount showing for my Variants?
You may not have assigned Channels for the non-Discounted Variant on the Price Table. As well, ensure you have given Visibility to that Channel on the Discount's Main Page.