Skip to main content

Overview & FAQs: Venues

What a Venue is, how it differs from a Venue Plan, and where the Venue name appears across Line-Up

What is a Venue?

Venues are the location of your Event.

This differs from a Venue Plan and simply provides the address of where your Customers are attending the Event.


FAQs

How do I add a Venue to my Event?

On the Info page of your Event, in the Location section.

Here you can select your Venue from the dropdown if previously created, or click New Venue on the same page.

Where does my Venue name appear?

As well as on your Customers' Emails and Tickets, the Venue name appears across the admin:

  • In Box Office, alongside the Event name on the Event list

  • On the Box Office Performances tab, which can be filtered by Venue

  • In the Link Builder, which can also be filtered by Venue Name

It is worth naming your Venues clearly so your team can tell them apart, particularly if the same Event runs at more than one Venue.

Can I add Venue information to my Emails/Tickets?

Yes, you can add Venue Name and Address to your Email and Ticket Templates.

What's a Venue Plan?

The design of your Venue, i.e. where you can build seats, areas and set capacities.

Did this answer your question?