Line-Up

How do Exchanges work?

Follow the steps below to process an Exchange

Guide: Exchanges

Linked Orders - What are Parent and Child Orders?

What if the new Tickets are a different price to the old Tickets?

Can I do an Exchange on a previously exchanged Order?

Can I add an Exchange Fee as part of the transaction?

How do I set up an Exchange Fee?

How do I set up my Exchange Fee Product to only appear for Exchanges?

Follow the steps below to create and sell an Exchange Fee Product

Guide: Exchange Fee Product

Do I need to link this Product to Performances?

How do I hide it from the Website?

Exchanges

Create a custom design with text, images, and links

Contact Support

Find answers and get help from Intercom Support and Community Experts

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