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Guide: Set up a Stripe Payment Terminal

Updated over a month ago

NOTE - you will need to register your terminal device as a Terminal Reader on Stripe first. See these Stripe documents for how to do this.

The Stripe Terminal devices we support are BBPOS WisePOS E models.

Add Terminal

  1. Go to the Tools page on the left hand side and click Payment Terminals

  2. Click Add Terminal

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  3. Enter details

    1. Name - a name for the payment terminal to help identify it easily

    2. Description - optional

      Screenshot 2024-01-04 at 17.18.20.png

  4. Model - any three digits

  5. Serial Number - use the Reader ID from Stripe

    1. NOTE - do not use the Serial Number that's on the device because it will not work for this field on Line-Up. You will need the Reader ID from the Stripe dashboard - here's an example of what a Reader ID looks like:
      ​tmr_123abcXYZ

    2. Follow these steps on Stripe to find it:

      1. - Log in to your Stripe Dashboard

      2. In the left-hand menu, go to
        ​Payments → Terminal → Readers

      3. You’ll see a list of all connected or registered readers

      4. Click on the reader you want — you’ll then see its details panel.

        There you’ll find:

        • Reader ID — looks like tmr_123abcXYZ

        • Label or nickname (if you’ve set one)

        • Location

        • Status (online/offline)

      See here for more details from Stripe.

  6. Tags - help identify your terminals on the Terminals page

  7. Submit Terminal

    Screenshot 2024-01-04 at 17.18.56.png

Edit or Delete Payment Terminal

  1. If you need to make changes, click Manage on your Payment Terminal list

  2. Click Edit to make changes

  3. Click Delete to remove it from your Terminals

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Add as Payment Method

  1. Go the Settings page

  2. Click the Payment Methods tab and then New Payment Method

    65124a94-147b-46fe-93a0-fc0cbac2807c.png

  3. Enter details:

    1. Type - select Stripe Terminal from the dropdown

    2. Use testing mode? - optional, this will allow users to check out with Adyen test cards and should not be used in live booking flow

    3. Connect a Stripe Account - this will take you to the Stripe website where you can follow their instructions for connecting your account

  4. Once you've connected your Stripe account, you will be taken back to the Line-Up Payment Method page, where you can enter these details:

    1. Name - for internal use only

    2. Channels - who does this Payment Method apply to?

  5. Click Submit to save

    Screenshot 2024-01-04 at 17.30.16.png
Related Articles
Guide: Refunds
Guide: Create a Payment Method
Guide: Set up an Adyen Payment Terminal
Overview & FAQs: Payment Terminals
Overview & FAQs: Payment Methods
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