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Paintbrush: FAQs

Updated over 4 months ago

My Paintbrush isn't sticking on my venue plan/highlighting my seats.

This may be because you aren't holding down shift and/or clicking on your mouse when selecting seats. You need to do both at the same time to make sure seats are selected.

I've highlighted too many seats/want to un-highlight them.

Hold either:

  • shift + command - if using a Mac or

  • shift + control - if using Windows

And the Eraser icon will appear. You can then click and drag across the seats you want to deselect.

How do I get back to Paintbrush from Eraser?

Let go of command or control but still hold down shift and the Paintbrush will appear again.

I've selected all my seats. What do I do now?

Let go of shift and the cursor will appear as normal again so you can proceed with your seats.

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