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Guide: Create an Event

Follow the steps below to complete your Event Info page

Updated over 2 weeks ago

1. Create a New Event

a) Go the Events page on the left-hand side

b) Click New Event

new event.png

2. Add Main Info

a) Event Name - title of event that will display on the customer's ticket

b) Short Description - optional, 140 characters or under

c) Full Description - summarise the event to customers

3. Artwork & Media

Choose from the following options:

a) Add a jpg or .png image that will be used for the customer facing booking flow, no larger than 1MB

NOTE - The best image dimensions for the booking flow would be 725 x 260px (72 dpi). Otherwise, we recommend anything square, between 400 x 400px and 800 x 800px (72dpi).

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b) Or leave the image field blank if you'd like the Event title as the image for the Customer-Facing Booking Flow. Example of how this looks below:

mercury no event image.png

4. Extras

a) Tags - for internal use, these will appear on your Event list

b) Running Time - length of Event in minutes

c) Interval? - if yes, select the box and enter the Event interval length in minutes

d) External ID - for internal use, a unique identifier for the Event

e) View From Seat Base URL - only for use by theatres with an integration with PreeVue

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5. Location

Either:

a) Select your Venue from the dropdown

b) Or add a new one by clicking New Venue

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6. Channel Access

a) Select which Channels can access this Event

b) This can also be controlled on the Performances page once these are created

NOTE - You will need to create your Channels before this step.

7. Booking Info

a) Optional - enter info which may be visible to customers as part of the booking process, depending on which Channel and/or Purchase Flow they book through

b) If you are adding the Website Channel, this appears on the left hand side bar on the booking flow

8. Submit Event

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Learn more - Manage Events

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