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Overview: User Roles

Updated over a week ago

You can control what data users can see and manage on Line-Up by assigning specific user roles.

This is for Events, Orders, Purchase Flows and Reporting.

If you have Reserved Seating, then you can also use this to control who can allocate seats and assign price bands.

You can invite your team members to join your Organisation as one of the following:

  • Owner - has full access to all data

  • Admin - full access to data but cannot edit the Owner's User Permission

  • Event Manager - access to data apart from Box Office, live orders and customers

  • Box Office - access to Box Office and Orders pages

  • Box Office - Admin - access to Box Office, Orders and can allocate, reband and change seat types

  • Finance - access to Reporting only

FAQs

Can I restrict a User's access to certain Purchase Flows?

Yes, on the Settings page.

NOTE - this will restrict what data the user can see. So if you lock a user to a certain Purchase Flow, they will then only be able to see the Events and Channels connected to it, along with Orders that have only been made through the Channel(s) connected to that Purchase Flow.

1. Go to the Settings page and then the Team Settings tab

2. Click the pencil icon next to the user

3. On the pop-up, click the toggle next to Would you like to restrict their access to certain purchase flows?

4. Select the Purchase Flow from the dropdown and click Apply

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