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Guide: Join an Organisation

Follow the steps below to accept an invitation, edit your User Profile, set up MFA and switch between Organisations

Accept an Invitation to Join an Organisation

  1. Click the link in your invitation email to join the Organisation

    NOTE - please use a non-private browser when joining the Organisation, as the link won't work in an incognito browser window.

  2. Enter your details:

    1. Email Address - this must match the email address the invitation was sent to

    2. Password - minimum 12 characters

  3. Click Continue

  4. You will see a list of the Organisations you are a member of

NOTE - if you are already a Line-Up user and are accepting an invitation to a new Organisation, please make sure you are logged out before clicking the new User Invite link.

Learn more - Overview: System & Custom Roles

Edit Your User Profile

  1. Click your initials in the top right-hand corner

  2. Click Profile

  3. You can change your Full Name and Password if you need to:

Multi-Factor Authentication

  1. You can set up MFA via an Authenticator App. Click Set up authenticator app

  2. Click Send verification code to confirm your identity

  3. Enter the code you receive

  4. Scan the QR Code, or click View setup key and enter the details in your preferred Authenticator App

  5. Click Confirm

Switch Between Multiple Organisations

  1. If you are a User on multiple Organisations and would like to switch, click the Organisation dropdown in the top left of the page and select the Organisation you want to use

  2. You will then see the data for that specific Organisation

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