Visit our Line-Up Roadmap

When a report scheduled failed, admin users had no way to find out what happened, whether it was an email delivery failure or the report itself failing.

We have introduced a schedule history that has a view of the report schedule status, as well as supporting a direct download of a scheduled report.

From the Dashboard, going to Reporting>Schedules, click 'Manage' on the report schedule you want to view:

From here, click 'Show Schedule History' to display the activity relating to that schedule:

In the resulting screen you will see the historic schedule list, including the status, start/stop time, any detail.
​
Clicking the 'download' icon on the right side will allow you to download the report that ran. Additionally, a person icon in the status column will indicate that the reschedule was run manually:

Hover over the person icon to display the user who ran the schedule:

We have improved the process for adding tickets and products to the basket in Box Office:

We have made two changes to adding and removing GA tickets and Products to the basket in box office:

1. We have updated how the '+' and '-' buttons work when actioning GA ticket selection and product selection. Often, clicking the buttons rapidly caused issues with updating the items in the basket. This process has been improved to smooth this action and ensure that items do not get missed.

2. We have added a new 'stepper' pop-up that simplifies the addition of large volumes of tickets and product. The number field between the +/- steppers can now be selected. When you do this, a new screen will pop-up that allows the Box Office team to add the exact amount to be added.

And the new pop-up:

Type the number you need in the quantity field, and click 'Update' to add to the basket.

This also works when adding Products to the basket.

Adyen refunds will now have the same Payment External Reference as the original payment.

When grouping by Payment External Reference, the original transaction and associated refund transaction will be grouped together:

We have now enabled reporting on barcode scanning timestamps.

In a performance report, a new field is now available 'Redeemed at' which will reflect the date and time when a barcode was scanned:​

Please click here to see the original request in the Ideas Portal.

We have updated the emails for sending scheduled reports:

We have made two changes to how emails for report schedules are sent:

We have updated the basket in Box Office to reflect the numbers of items that are present.

You will now see the following in the basket:

See the following screen shot as an example:

Click HERE to review the original idea in the Ideas Portal.