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Guide: Print Rules - Activating Delivery Method

Follow the steps below to activate a Delivery Method for your Event

Updated today

1. Activate the Print Rules

a) Go the Events page and select your Event

b) Click the Settings tab, and you'll get taken to the Delivery Methods page

c) Click the pencil icon on the Delivery Method

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2. Set Barcode Visibility

a) When would you like the barcodes to be visible for tickets?

  • Immediately - barcodes will be visible once the order is placed

  • Scheduled - set date and time for the barcodes to be visible

b) Do you have a Ticket Template attached to your Delivery Method? Select from the drop-down

c) Click Save

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3. Barcode Scanning

a) How long before a performance can a barcode be scanned?

  • Anytime

  • Restricted - choose a unit of Minutes/Hours/Days

b) How long after a performance can a barcode be scanned?

  • Anytime

  • Restricted - choose a unit of Minutes/Hours/Days

c) Click Save

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d) The Delivery Method will then show as Active in the Status column on the Settings page

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4. Want to deactivate a Delivery Method?

a) Click on the pencil icon and then on the Print Rules page, click Deactivate

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b) The Delivery Method will then show as Inactive in the Status column

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c) To reactivate the Delivery Method, click on the pencil icon and then on the Print Rules page, click Activate

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NOTE - Inactive Barcode Rules will still apply to transactions that used the Print Rule while they were active. A new Status on a Delivery Method will only apply to all future transactions.

Changes to when the barcodes should be generated will apply to past transactions that used this Print Rule.


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