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What if the new Tickets are a different price to the old Tickets?

Updated over 3 weeks ago

If the new tickets are a lower price then you can refund the difference back to the customer as part of the transaction.

If the new tickets are a higher price then you can take a new payment either with the card that was originally charged or with a different Payment Method.

Any difference in cost must be either refunded or paid for in full in order for the Exchange to be completed.

Learn more - Guide: Exchanges

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