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September Release Notes

09 September

Updates to Order and Transaction Details

Available: Immediately

Impact: All Clients

We have made some minor changes to the Order Details and Transaction Details views in the Dashboard.


New Notes Tab

A new Notes tab is available in both the Order Details view, and the Transaction Details drawer:

When any transaction notes are present, a red dot will display indicating their presence. If there are no transactions notes, the red dot indicator will not display.

Clicking the Notes tab will display the relevant transaction notes. From the Transaction Drawer, this will be the note that ONLY apply to that transaciton.

When Clicked from the Order Details view, all notes across all transactions in that order will be displayed.


New Correspondence tab in the Transaction Details

We have extended correspondence visibility. To date, this has been available on the Order Details view. This has now been added to the Transaction Details. When clicked, you will find the email audit for the selected transaction only.


Updated 'Print' icon available in the Transaction Drawer and Order Details

We have updated the 'Print' icon to a 'Lightening Bolt', which is also now available in both the Transaction Drawer and Order Details. The functionality is the same.


Updated Resend Email process

The Resend Email option is now available from both Order Details, and Transaction Details. We have also updated the resend modal to simplify the process when sending only an email.

Clicking the Resend Email button will open the 'Resend Email' Modal.

You can select the email template you wish to use. Once Selected, the 'Send' button will be available.

If you wish to include tickets with the email, the check box under 'Delivery Method' should be clicked. You may then select the ticket template that you wish to use. This will default to the template in use in the transaction.

Once selected, click 'Send'.


Update to 'Download PDF' process

The 'Download' button is now available on both Order Details and Transaction Details. This has been updated to enable ticket and barcode selection for download.

Clicking 'Download' will open the Download PDF modal.

The template for download will details to the transaction selection. You can change this by clicking and selecting a different option.

By default, ALL ticket and/or product barcodes will be selected for download.


NOTE: We will be changing this to default to NO items selected soon.

Clicking into the Select Tickets/Select Products box will display all ticket/products available for download.

From here, you can decide which tickets/products you wish to download. Once you have completed your selection, click 'Download' to download your selected items.

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