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Reports FAQs

Updated over 3 months ago

Why can't I see the data I expected?

  • It may be that you haven't clicked Run Report. Click this button to see all current data.

  • If it's still not looking correct, make sure you've applied the correct Fields, Metrics and Filters.

  • If you want to exit the report, make sure you click Save so that any changes aren't lost.

Why won't my Report run?

  • This might be because of the amount of data you are trying to run.

  • You are allowed a maximum of 10,000 rows of data for a report, otherwise it won't run.

  • Please contact us here if you are having issues running your report.

Is there a way to see only tickets in my report?

  • Yes, by adding the Filter Transaction Item Kind is = Ticket.

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