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What are Merge Tags?

Follow the steps below to add Merge Tags to Templates

Guide: Add Merge Tags to Templates

Full List of Merge Tags

Why isn't my Merge Tag working?

How do I stop Event information appearing for every ticket in my template?

How do I exclude returned items on my Emails/Tickets?

Merge Tags

Create a custom design with text, images, and links

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Find answers and get help from Intercom Support and Community Experts

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