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Guide: Scan Tickets

Follow the steps below to use an Access Control device to scan tickets

Updated over 2 months ago

1. Phone or Tablet (with camera function):

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  • On the Camera page, point camera at barcode on the customer's ticket

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  • Once barcode has been scanned successfully, tap Scan Next Ticket to repeat process

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2. Barcode scanner:

  • Connect your phone, tablet or other mobile device (i.e. a Zebra device) to your barcode scanner, either via bluetooth or a USB cable

  • Head to the Access Control web page on your device's browser

  • Log into the portal using your device name and password

  • On the top-right corner of the web page, select the scanner icon

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  • Using your barcode device, scan the barcode on the customer's ticket

  • Once the barcode appears in the barcode box on the Access Control page, click Submit

  • Once barcode has been scanned successfully, click Scan Next Ticket to repeat process

3. Enter barcodes manually

  • Head to the Access Control web page on your phone or tablet browser

  • Log into the portal using your device name and password

  • At the bottom of the page, click Enter Code Manually

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  • Enter the number underneath the customer's barcode and then click Submit

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  • Once the barcode has been read successfully, click Scan Next Ticket to repeat process

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